Terms & Conditions

Last Updated: 10 August 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Dobcy website, platform, membership programs, coaching services, consultations, content, applications, and other services provided by Dobcy (“Dobcy”, “we”, “us”, or “our”) (collectively, the “Services”).

By accessing the Dobcy website, creating an account, purchasing a membership, participating in a promotional offer, booking a consultation, or otherwise using the Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not access or use the Services.

1. About Dobcy

Dobcy provides nutrition, weight-management, lifestyle, wellness, coaching, and related services designed to help users develop healthier and more sustainable habits.

Depending on the membership plan or service selected, Dobcy may provide:

• Personalized diet and meal plans.
• Nutrition recommendations.
• Recipes and food recommendations.
• Nutrition education.
• Lifestyle and habit coaching.
• Health coaching.
• Weight-management guidance.
• Exercise and activity guidance.
• Progress tracking.
• Health and nutrition calculators.
• Educational articles, videos, and other content.
• Chat and support services.
• AI-assisted features.
• WhatsApp-based reports and communications.
• Consultations with doctors, registered dietitians, nutritionists, coaches, or other qualified professionals.
• Other features and services introduced by Dobcy from time to time.

The Services available to you depend on the membership plan or service you purchase.

2. Medical Disclaimer

Dobcy provides nutrition, wellness, lifestyle, and health-related information and services. The Services are not a substitute for medical diagnosis, treatment, or emergency medical care.

Information provided through Dobcy is intended for general educational, nutritional, wellness, and lifestyle purposes.

Where Dobcy provides access to doctors, registered dietitians, nutrition professionals, coaches, or other qualified professionals, those professionals may exercise their own professional judgment when providing their services.

You should consult your own doctor or another qualified healthcare professional before making significant changes to your diet, exercise routine, medication, treatment, or healthcare plan.

This is particularly important if you:

• Have an existing medical condition.
• Take prescription or other medication.
• Are pregnant or breastfeeding.
• Have a history of an eating disorder.
• Have been advised by a healthcare professional to follow a specific diet or treatment.
• Have another medical concern that may be affected by changes in diet, exercise, weight, or lifestyle.

Dobcy does not guarantee that any information or recommendation provided through the Services will diagnose, treat, cure, or prevent any disease or medical condition.

Nothing provided through Dobcy should be interpreted as emergency medical advice.

If you believe you are experiencing a medical emergency, seek immediate medical attention from an appropriate healthcare professional or emergency service.

3. Eligibility

You must provide accurate and complete information when creating an account or using the Services.

If you are under 18 years of age, you may use the Services only with the involvement and consent of a parent or legal guardian, where permitted by applicable law.

Dobcy reserves the right to restrict access to the Services where required by law or where we reasonably believe the Services are not appropriate for a particular user.

4. User Accounts

Certain Services require you to create an account.

You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your account credentials.
• Keeping your account information up to date.
• All activity conducted through your account.
• Not sharing your account with another person.
• Informing Dobcy promptly if you believe your account has been accessed without authorization.

You must not create an account using false information or impersonate another person.

Dobcy may suspend or restrict an account where we reasonably believe that the account is being misused or used in violation of these Terms.

5. Health and Personal Information

Some Dobcy Services require information relating to your health, nutrition, lifestyle, goals, preferences, activity, measurements, or other personal circumstances.

You are responsible for providing information that is accurate and complete to the best of your knowledge.

Personalized recommendations may depend on the accuracy and completeness of the information you provide.

You should update your information when there are material changes that may affect recommendations provided through the Services.

The collection and use of your personal information is governed by the Dobcy Privacy Policy.

6. Personalized Recommendations

Dobcy may provide recommendations based on information you provide, including your goals, dietary preferences, lifestyle, activity, health information, and progress.

These recommendations are intended to support your use of the Services.

Individual results vary, and Dobcy does not guarantee any specific:

• Weight loss.
• Weight gain.
• Change in body composition.
• Fitness improvement.
• Health outcome.
• Nutritional outcome.
• Timeline for achieving a particular goal.

Your results may depend on many factors, including your health, genetics, lifestyle, adherence, activity levels, diet, sleep, medications, and other circumstances.

7. Professional Services

Certain Dobcy memberships may provide access to doctors, registered dietitians, nutrition professionals, health coaches, lifestyle coaches, or other professionals.

Where professional services are provided, the professional may make recommendations based on the information available to them and their professional judgment.

Professional availability may vary depending on appointment schedules and other circumstances.

Dobcy does not guarantee that a particular professional will always be available.

Appointments may be subject to separate scheduling, cancellation, and rescheduling requirements.

8. AI-Powered Features

Dobcy may use artificial intelligence and automated technologies to provide certain features, including recommendations, responses, meal suggestions, educational information, or other assistance.

AI-generated information may contain errors, omissions, or inaccuracies.

AI features are provided as an assistance tool and should not replace professional medical advice or judgment.

You should not rely solely on AI-generated information when making decisions regarding:

• Diagnosis.
• Medication.
• Treatment.
• Medical emergencies.
• Serious health conditions.
• Other significant medical decisions.

9. Membership Plans

Dobcy may offer different membership plans, including monthly and yearly plans.

The price, billing period, features, and services included in each membership will be displayed on the website or during checkout.

You are responsible for reviewing the plan details before completing your purchase.

Dobcy may introduce new plans, modify existing plans, change features, or discontinue plans from time to time.

Where changes affect an existing paid membership, Dobcy will provide notice where required by applicable law.

10. Pricing and Taxes

All applicable prices will be displayed before you complete a purchase.

Applicable taxes, including GST where applicable, may be charged in addition to or included within the displayed price depending on the applicable pricing structure.

The final amount payable will be displayed before payment is completed.

Dobcy reserves the right to correct pricing or billing errors.

11. Payments

Payments for memberships and other paid Services may be processed through third-party payment providers, including Razorpay.

By completing a purchase, you authorize the applicable payment provider to process the payment for the amount displayed at checkout.

You are responsible for providing accurate payment and billing information.

Dobcy does not generally store your complete card number, CVV, UPI PIN, or banking credentials on its own systems.

Payment providers may process payment information according to their own terms and privacy policies.

12. Promotional Launch Period

As part of its initial launch, Dobcy may provide a limited-time promotional period during which eligible users can access the Services without paying a membership fee.

The promotional launch period is a specific launch offer and is not a permanent free-trial program.

The duration, eligibility, and terms of the promotional launch offer will be communicated by Dobcy.

No membership fee is charged for the portion of the Services provided free of charge during the promotional period.

Once the promotional period ends, paid membership charges may apply according to the applicable membership plan.

Dobcy may modify, extend, suspend, or discontinue the promotional launch offer.

Further details regarding the promotional launch period and refunds are provided in the Dobcy Trial & Refund Policy.

13. Automatic Renewal

Certain memberships may automatically renew at the end of each billing period.

The applicable billing frequency and subscription price will be displayed before purchase.

By purchasing an automatically renewing membership, you authorize Dobcy or its payment provider to charge your selected payment method for subsequent billing periods until the subscription is cancelled.

You are responsible for cancelling the subscription before the next renewal date if you do not wish to continue.

14. Cancellation

You may cancel your membership through the available account or subscription-management options or by contacting Dobcy support.

Cancellation generally prevents future renewal charges.

Cancelling a subscription does not automatically result in a refund for a payment that has already been processed.

Unless otherwise stated, you may continue to access paid Services until the end of the applicable paid billing period.

If you are participating in a promotional launch period, cancelling before the promotional period ends will prevent the membership from continuing as a paid subscription where applicable.

15. Refunds

Refunds are governed by the Dobcy Trial & Refund Policy.

The promotional launch period is provided without charge, so there is no payment to refund for the free promotional period.

Where a refund is approved, it will generally be issued to the original payment method.

Refund processing times may depend on the applicable payment provider, bank, card issuer, UPI provider, or other financial institution.

Please refer to the Dobcy Trial & Refund Policy for the applicable refund conditions and procedures.

16. Duplicate or Incorrect Payments

If you believe that you have been charged more than once, charged the wrong amount, or charged for a service you did not intend to purchase, you should contact Dobcy as soon as possible.

Dobcy will review the transaction and, where an error is confirmed, take appropriate corrective action.

17. Acceptable Use

You agree to use Dobcy and its Services responsibly and only for lawful purposes.

You must not:

• Provide deliberately false or misleading information.
• Impersonate another person.
• Use another person’s account without authorization.
• Attempt to gain unauthorized access to Dobcy systems.
• Circumvent authentication, payment, subscription, or security mechanisms.
• Interfere with the operation or security of the Services.
• Introduce malicious code, viruses, or other harmful material.
• Scrape or systematically collect Dobcy content or data without permission.
• Copy, reproduce, distribute, resell, or commercially exploit Dobcy content without authorization.
• Abuse, threaten, harass, or intimidate Dobcy employees, coaches, doctors, dietitians, professionals, contractors, or other users.
• Use the Services for unlawful purposes.
• Attempt to reverse engineer or extract source code from the Dobcy platform except where expressly permitted by applicable law.
• Use automated systems to interfere with the normal operation of the platform.

18. User Content

You may provide information, messages, feedback, photographs, questions, comments, or other content through the Services.

You retain ownership of content that you submit, subject to the rights necessary for Dobcy to provide and operate the Services.

By submitting content, you grant Dobcy the limited rights necessary to store, process, display, transmit, and use that content for purposes connected with providing the Services, maintaining the platform, providing support, improving the Services, and complying with legal obligations.

Dobcy will handle personal information in accordance with its Privacy Policy.

You represent that you have the necessary rights to submit any content that you provide to Dobcy.

19. Intellectual Property

The Dobcy website, platform, software, branding, logos, designs, graphics, text, videos, educational materials, recipes, databases, user interfaces, and other content provided by Dobcy are owned by or licensed to Dobcy and are protected by applicable intellectual property laws.

Your membership provides you with a limited, personal, non-exclusive, non-transferable right to access and use the Services for their intended purpose.

You may not, without prior written permission:

• Reproduce Dobcy content.
• Distribute Dobcy content.
• Sell Dobcy content.
• Publish Dobcy content elsewhere.
• Modify Dobcy content for commercial purposes.
• Create derivative commercial products from Dobcy content.
• Use Dobcy branding or trademarks.

20. Third-Party Services

Dobcy may integrate with or provide access to third-party services, including:

• Payment providers.
• Communication platforms.
• WhatsApp.
• Hosting and infrastructure providers.
• Analytics providers.
• AI providers.
• Appointment platforms.
• Other technology providers.

Third-party services are governed by their own terms and policies.

Dobcy is not responsible for the independent operation, availability, security, or privacy practices of third-party services.

21. Communications

By creating an account or purchasing a membership, you may receive communications necessary to provide the Services.

These may include:

• Account notifications.
• Payment confirmations.
• Subscription notifications.
• Renewal notifications.
• Appointment reminders.
• Service updates.
• Security notifications.
• Customer support communications.

Where permitted by applicable law, Dobcy may also send promotional communications.

You may opt out of promotional communications using the unsubscribe mechanism provided in the relevant communication.

Opting out of marketing communications will not necessarily stop essential communications relating to your account or Services.

22. Service Availability

Dobcy aims to provide reliable and continuous access to the Services but does not guarantee that the Services will always be available or error-free.

The Services may occasionally be unavailable because of:

• Scheduled maintenance.
• Software updates.
• Technical failures.
• Security incidents.
• Hosting problems.
• Network problems.
• Third-party service outages.
• Events outside Dobcy’s reasonable control.

Dobcy may modify, temporarily suspend, or discontinue portions of the Services where reasonably necessary.

23. Service Changes

Dobcy may add, remove, modify, or replace features of the Services.

Where a material change affects an existing paid membership, Dobcy will provide notice where required by applicable law.

Dobcy does not guarantee that a particular feature will remain available indefinitely.

24. No Guarantee of Results

Dobcy does not guarantee any particular result from the use of its Services.

This includes, without limitation:

• Weight loss.
• Weight gain.
• Improved fitness.
• Improved health markers.
• Changes in body composition.
• Achievement of a particular body weight.
• Achievement of a particular health or lifestyle goal.

Results depend on individual circumstances and many factors outside Dobcy’s control.

25. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis.

Dobcy does not warrant that:

• The Services will always be available.
• The Services will be uninterrupted.
• The Services will be error-free.
• Information provided through the Services will always be complete or accurate.
• Recommendations will produce a particular result.
• The Services will meet every user’s individual requirements.

Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

26. Limitation of Liability

To the maximum extent permitted by applicable law, Dobcy and its partners, employees, contractors, professionals, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of the Services.

This includes, where legally permissible, losses resulting from:

• Interruption of Services.
• Loss of data.
• Reliance on information provided through the Services.
• Use or inability to use the Services.
• Third-party service failures.
• Unauthorized access resulting from circumstances outside Dobcy’s reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

27. Health-Related Responsibility

You acknowledge that changes to diet, exercise, weight, lifestyle, and health-related behavior may affect individuals differently.

You are responsible for informing your healthcare professional about relevant changes to your diet, exercise, medication, or treatment where appropriate.

You are also responsible for following any medical advice or restrictions provided to you by your own healthcare professional.

Dobcy is not responsible for decisions you make independently outside the scope of the Services.

28. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dobcy, its partners, employees, contractors, professionals, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms.
• Your misuse of the Services.
• Your violation of applicable law.
• Your unauthorized use of another person’s account.
• Your submission of content that infringes another person’s rights.
• Your fraudulent or abusive activity.

29. Suspension or Termination

Dobcy may suspend, restrict, or terminate your access to the Services where reasonably necessary, including if:

• You violate these Terms.
• You engage in fraudulent or abusive activity.
• You attempt to circumvent payment or access controls.
• Your actions create a security risk.
• Your use creates a legal or regulatory risk.
• You fail to pay applicable fees.
• Required by applicable law.
• We reasonably believe termination is necessary to protect Dobcy, its users, employees, professionals, or third parties.

Where appropriate, Dobcy may provide notice before termination.

Termination does not automatically create a right to a refund.

Any refund entitlement will be determined under the applicable refund policy and applicable law.

30. Effect of Termination

Upon termination or cancellation of your account:

• Your right to access paid Services may end.
• You must stop using Dobcy content that you were permitted to access solely through your membership.
• Certain information may continue to be retained where required for legal, accounting, security, fraud-prevention, or other legitimate purposes.

The provisions of these Terms that by their nature should survive termination will continue to apply.

31. Privacy

Your use of the Services is also governed by the Dobcy Privacy Policy.

The Privacy Policy explains how Dobcy collects, uses, stores, and shares personal information.

By using the Services, you acknowledge that you have read the Privacy Policy.

32. Consumer Rights

Nothing in these Terms is intended to remove or restrict any rights or protections available to consumers under applicable Indian law.

Where any provision of these Terms conflicts with a mandatory legal right or protection, the applicable law will prevail to the extent of the conflict.

33. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms or the Services shall be subject to the jurisdiction of the courts located in Jaipur, Rajasthan, India.

34. Dispute Resolution

If you have a complaint or dispute relating to the Services, we encourage you to contact Dobcy first so that we can attempt to resolve the matter promptly.

You can contact us using the details provided below.

Nothing in this section limits any statutory right you may have to approach an appropriate consumer forum, court, regulator, or other authority under applicable law.

35. Changes to These Terms

Dobcy may update these Terms from time to time.

Changes may be made to reflect:

• Changes to the Services.
• Changes to pricing or membership structures.
• Changes to technology.
• Changes to applicable law.
• Changes to our business practices.
• Security or operational requirements.

Where a material change is made, Dobcy may provide appropriate notice through the website, email, or another reasonable method.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services after the updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

36. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where possible.

The remaining provisions will continue to remain in effect.

37. Waiver

A failure by Dobcy to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

38. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Dobcy may transfer or assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, subject to applicable law.

39. Entire Agreement

These Terms, together with the Dobcy Privacy Policy, Trial & Refund Policy, and any additional terms presented for specific Services, constitute the agreement between you and Dobcy regarding your use of the Services.

If a specific Service has additional terms, those terms will apply to that Service in addition to these Terms.

40. Contact Us

If you have questions, complaints, or concerns regarding these Terms or the Services, please contact us:

Dobcy

Address: Swez Farm, Sodala, Jaipur – 302019, Rajasthan, India

Email: admin@dobcy.com

We will make reasonable efforts to review and respond to your request.

41. Acceptance

By creating an account, purchasing a membership, booking a consultation, participating in a promotional offer, or using the Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Effective Date: 10 August 2026

Dobcy
Swez Farm, Sodala, Jaipur – 302019, Rajasthan, India